Yesterday I pre-ordered 12 individual lunches for a Lunar New Year celebration team lunch at work today, and they came at 11:30 when I requested (earlier than the 1st GrubHub option at 11:45), showed up at the correct entrance (I provided instructions), helped me carry everything up to the conference room, labeled everyones order with their names as I requested, and all of the orders were correct and complete! The lady who delivered was so sweet and helpful, and she even threw in a free 2-liter of soda. Utensils, napkins, sauces, and fortune cookies were all provided. Food was good, and I will definitely order from them in future, especially for an event! :)